Misdirected Anger
99.99% of the customers I deal with as a customer relations representative for a major wireless service company are wonderful to work with. But that teeny minority that calls in with an anger-chip make be forget all the rest. I have no idea why this last guy was angry, but he took it out on me just because I was being pleasant. He didn't even want me to say "Goodbye".
Why do people do that? And when has anger like that ever served a purpose. I love everybody, but there are times I can't stand them.
::::sigh::::